Refunds policy
Our Commitment to Your Satisfaction
At Railey Consulting, we strive to deliver exceptional results. If you’re not satisfied with our services, please review our refund policy below:
1. Service Satisfaction:
We offer a revision period for our services. If you’re not satisfied with the initial work, please contact us within 7 days to request revisions.
2. Refund Requests:
Refund requests must be made within 14 days of service delivery. To request a refund, please provide a detailed explanation of your concerns and any supporting documentation.
3. Refund Process:
Once we receive your refund request, we will review it within 5 business days. If approved, refunds will be processed within 7-10 business days to your original payment method.
4. Non-Refundable Services:
Certain services, including but not limited to, custom designs and digital products, are non-refundable once work has commenced.
5. Dispute Resolution:
If you have any issues with our services, please contact us directly. We are committed to resolving disputes amicably and to your satisfaction.
Contact Us:
For any questions or to request a refund, please reach out to us at inquiry@raileyconsulting.com
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